Coronavirus update

 

 

We're now open for all services, including routine care

 

 

What you can expect when you visit us and what we will ask you to do

 

First, be reassured that everybody working in the practice has received both doses of the Covid vaccine.

 

We continue to ask that you do not attend the practice if you are currently unwell or at high risk of carrying the coronavirus, for example currently living with another person diagnosed or suspected of having COVID-19.

 

Generally (with some exceptions) we would encourage accompanying persons not to enter the consulting room but instead remain in the waiting area.

 

All patients should use the hand sanitiser at reception on arrival at the practice, and before trying on any frames.

 

We ask that payments be contactless.  We are very happy to take orders and payments over the telephone for items such as disposable contact lenses, and to post those items out without further charge.

 

 

How else we will keep you (and us) safe

 

Hand sanitiser is readily available in a prominent position at reception for patients’ use and is also regularly used by all optometrists and staff.

 

Optometrists and staff will maintain strict hygiene procedures including the regular washing and sanitising of hands.  Alcohol wipes are applied to equipment in consulting rooms and for imaging between every patient.

 

Our EFTPOS terminal pad will also be regularly disinfected with wipes containing alcohol.

 

All optometrists and or staff will wear a mask when attending to you, and of course all patients should wear a mask too unless they have an exemption.  Spare masks are also available in the practice.

 

We'd like to reassure you that we are following the recommendations of the Australian government and of our professional and governing bodies to slow the spread of coronavirus.

 

 

Contact Us Today!

E-mail: Contact Us | Phone: 03 9663 2729 | Address: Level 9, 267 Collins Street, Melbourne 3000
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