Coronavirus update

 

 

We're now open for all services, including routine care

 

 

What you can expect when you visit us and what we will ask you to do

 

First, be reassured that everybody working in the practice has received multiple doses of the Covid vaccine.

 

We continue to ask that you do not attend the practice if you are currently unwell or at high risk of carrying the coronavirus, or are suspected of having COVID-19.

 

Generally (with some exceptions) we would encourage accompanying persons not to enter the consulting room but instead remain in the waiting area.

 

We prefer payments to be contactless.  We are very happy to take orders and payments over the telephone for items such as disposable contact lenses, and to post those items out without further charge.

 

 

How else we will keep you (and us) safe

 

Hand sanitiser is readily available in a prominent position at reception for patients’ use and is also regularly used by all optometrists and staff.

 

Optometrists and staff will maintain strict hygiene procedures including the regular washing and sanitising of hands.  Alcohol wipes are applied to equipment in consulting rooms and for imaging between every patient.

 

All optometrists and or staff are happy to wear a mask should you request when they are attending to you.  Spare masks are also available in the practice.

 

We'd like to reassure you that we are following the recommendations of the Australian government and of our professional and governing bodies to slow the spread of coronavirus.